MaaS360 Supports the Laptop Management Lifecycle

Fiberlink’s long-running expertise in addressing these challenges for laptops and desktops has resulted in best practices that simplify IT management and eliminate risk for all enterprise assets. For nearly a decade, we have been helping IT to seamlessly provision, integrate, manage, secure, monitor and support mobile assets — in a single solution, from a single portal.

With MaaS360, a fast and simple deployment provides immediate access to everything you need to manage the entire laptop management lifecycle.

Provision

MaaS360’s cloud-based approach and lightweight client software installs easily on your corporate PCs as part of your baseline image or a later install. Many customers have successfully deployed MaaS360 to tens of thousands of devices in just a few days.

• Intuitive end user self-service installation option can be completed silently in just a few minutes.
• Bulk installation option enables rapid deployment.
• Instant access to reports — at a device and environment level — provide all detail necessary to budget for hardware refreshes, plan OS upgrades and roll out new software applications.

Integrate

MaaS360 makes enterprise system integration effortless and straightforward. Through our unique Visibility and Control Services, you can securely integrate with all security applications and OS patching workflows.

• Automatically detects over 1,300 different security applications, so there is no need to configure the software prior to installation.
• Works with your existing applications, including SMS, SCCM and various popular management tools.
• Eases the integration process for both the enterprise and channel partners with robust APIs and the ability to auto-export data into existing reporting tools and consolidate with additional data sets.

Manage

MaaS360 provides a single, cohesive management console for all smartphones, tablets and laptops with centralized policy and control across multiple platforms.

• Automated workflows: Discover, manage and report on enterprise-wide PCs as part of your mobile device operations.
• Role-based portal rights: Expand or restrict portal access for authorized users.
• OTA policy management: Easily set and maintain corporate security policies.
• Automated control services: Run and update security applications and control network access in compliance with corporate standards.
• Single window administration: View reports, create and save groups, push policies and software, take remote control, and support the helpdesk processes.
• Robust cross-platform, application management capabilities: Publish, push and manage home grown or purchased applications to PCs, all from the cloud with no need for corporate network connectivity.

Secure

MaaS360 provides dynamic, end-to-end device, infrastructure, data security and compliance management capabilities.

• Runs from startup to shutdown, monitoring security applications, patch levels, and more.
• Protects sensitive business and personal data on PCs and MACs through policy enforcement and monitoring of security applications.
• Provides Windows OS Patch Management and Windows Application Updates of commonly vulnerable software applications.
• Ensures security levels are met at all times through advanced integration with existing security investments and workflows.
• Enables administrators to define a minimum security level for endpoints and automatically respond when a device is out of compliance.
• Automatically remediates noncompliant devices. In the event that remediation is not possible, administrators can enforce policy to ensure such devices do not enter and infect the corporate network until they meet appropriate security levels.
• Supports any number of unique policy combinations, allowing trouble-free management of both personal and corporate-owned device.

Monitor

Mobility Intelligence (MI) dashboards deliver an interactive, graphical summary of all PC and MAC operations, which is especially imperative for any organization performing regular audits to comply with public or private sector regulations.

• High-level view into enterprise wide PC landscape with detailed visibility of hardware and software inventory reports, security application status, OS patch levels, and configuration and vulnerability standing.
• Insight into the distribution of PCs and MACs across OS platform, hardware details, device capabilities and ownership.
• Customized tracking functionality.
• Instant notification of potential trouble situations in a fully configurable Watch List, powered by MaaS360’s Smart Search capabilities.

Support

Supporting mobile workers requires a 24x7 operation that’s always on.  MaaS360 delivers the tools you need to streamline the help desk process, reduce support costs, and keep employees productive. 

• Ability to diagnose and resolve device, user or application issues in real time from a centralized portal.
• Advanced support capabilities, such as as viewing device-specific details that cause common issues and integration with remote desktop tools.
• End-user support portal that allows users to troubleshoot basic issues with their laptop or desktop.